Privacy policy
How QuantumPlug handles information and protects your privacy.
This policy explains how we collect, use, store and protect personal data across inquiries, lead forms, site analytics and service communications.
Effective date: 06 August 2026
Who we are
QuantumPlug Technologies LLP ("QuantumPlug", "we", "our", "us") provides software strategy, design and engineering services. This policy explains how we collect, use, store and protect personal information when you visit quantumplugtech.com or contact us.
For privacy requests, email hello@quantumplugtech.com with the subject line Privacy Request.
What information we collect
We collect information that you provide directly and limited technical information generated through site use.
- → Lead and contact data: name, email, company, service interest and project details submitted through forms or email.
- → Communication data: correspondence records needed to respond, follow up and maintain service continuity.
- → Device and usage data: pages visited, browser type, approximate location, referrer and interaction events through analytics tooling.
- → Preference data: theme preference and cookie-consent preference stored in browser storage.
How we use your information
We process personal information only for legitimate business and operational purposes related to our services.
- → Responding to project inquiries and contact requests.
- → Assessing service fit and preparing proposals or recommendations.
- → Maintaining communication records for ongoing client discussions.
- → Improving website quality, performance, security and editorial relevance.
- → Meeting legal, regulatory and contractual obligations.
Lead form and inquiry handling
When you submit a lead or contact form, we use the submitted details to evaluate your request, contact you, and continue related pre-sales communication.
By submitting forms on this website, you confirm that the information is accurate and that you authorize us to contact you regarding your inquiry using the details provided.
- → We do not sell lead data.
- → We do not use your inquiry details for unrelated marketing lists without lawful basis or consent where required.
- → You may request deletion or correction of submitted lead information at any time.
Legal bases for processing
Depending on your location and applicable law, our legal bases can include consent, legitimate interests, pre-contractual steps, and legal compliance.
Where consent is required for specific processing, you may withdraw consent at any time without affecting prior lawful processing.
Sharing and disclosure
We share information only when required to operate our services responsibly and securely.
- → Service providers that support hosting, analytics, communications or operations under confidentiality obligations.
- → Professional advisers where necessary for legal, accounting or compliance support.
- → Regulatory or legal authorities when required by law or valid legal process.
International data transfers
Our tools and providers may process data in multiple jurisdictions. Where transfers occur, we apply reasonable safeguards appropriate to the processing context and applicable law.
Data retention
We keep personal information only for as long as necessary to fulfill the purposes in this policy, maintain records for legitimate business continuity, and comply with legal requirements.
- → Lead inquiry records: retained for follow-up and business continuity unless deletion is requested or retention is no longer necessary.
- → Operational logs and analytics data: retained for security, performance and trend analysis according to provider policies and practical operational needs.
Security measures
We use reasonable technical and organizational controls to protect information from unauthorized access, alteration, loss or misuse. No method of transmission or storage is completely risk-free, but we continually improve safeguards appropriate to our size and operating model.
Your privacy rights
Subject to local law, you may request access, correction, deletion, restriction, objection, data portability, or withdrawal of consent for relevant processing activities.
To exercise rights, email hello@quantumplugtech.com with enough detail for us to verify and process your request.
Children's privacy
Our services and website are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.
Policy updates
We may update this policy from time to time to reflect legal, operational or product changes. Updates are posted on this page with a revised effective date.
Contact us
For privacy or data-protection requests, email hello@quantumplugtech.com.