How QuantumPlug handles information and protects your privacy.

This policy explains how we collect, use, store and protect personal data across enquiries, lead forms, site analytics and service communications.

Effective date: 06 August 2026 · Last updated: 27 September 2026

Who we are

QuantumPlug Technologies LLP ("QuantumPlug", "we", "our", "us") provides software strategy, design and engineering services. This policy explains how we collect, use, store and protect personal information when you visit quantumplugtech.com or contact us.

QuantumPlug Technologies LLP is registered in India (LLPIN ADA-4147), with its registered office at Sinuar Gopal, Laheriasarai, Darbhanga, Bihar 847429, India. For the purposes of the Digital Personal Data Protection Act, 2023, we are the Data Fiduciary for personal data collected through this website.

For privacy requests, email help@quantumplugtech.com with the subject line Privacy Request.

What information we collect

We collect information that you provide directly and limited technical information generated through site use.

Lead and contact data: name, email, company, service interest and project details submitted through forms or email.
Submission context: when you send a form, we also record your IP address, the page you sent it from, the referring page, your browser and device type, language, time zone, screen size and the time of submission. We use this to route and follow up on your enquiry and to detect spam and abuse.
Communication data: correspondence records needed to respond, follow up and maintain service continuity.
Device and usage data (only if you accept analytics cookies): pages visited, browser type, approximate location, referrer and interaction events, collected through Google Analytics 4.
Preference data: theme preference and cookie-consent preference stored in browser storage.

How we use your information

We process personal information only for legitimate business and operational purposes related to our services.

Responding to project enquiries and contact requests.
Assessing service fit and preparing proposals or recommendations.
Maintaining communication records for ongoing client discussions.
Improving website quality, performance, security and editorial relevance.
Meeting legal, regulatory and contractual obligations.

Lead form and enquiry handling

When you submit a lead or contact form, we use the submitted details to evaluate your request, contact you, and continue related pre-sales communication.

By submitting forms on this website, you confirm that the information is accurate and that you authorise us to contact you regarding your enquiry using the details provided.

We do not sell lead data.
We do not use your enquiry details for unrelated marketing lists without lawful basis or consent where required.
You may request deletion or correction of submitted lead information at any time.

Legal bases for processing

Depending on your location and applicable law, our legal bases can include consent, legitimate interests, pre-contractual steps, and legal compliance.

Where consent is required for specific processing, you may withdraw consent at any time without affecting prior lawful processing.

International data transfers

Some of the providers listed above process data outside India, including in the United States. We transfer personal data only to countries not restricted by the Government of India under the DPDP Act. For visitors in the EU, EEA or UK, transfers rely on the provider's Standard Contractual Clauses or an adequacy decision.

Data retention

We keep personal information only for as long as necessary to fulfill the purposes in this policy, maintain records for legitimate business continuity, and comply with legal requirements.

Lead enquiry records: deleted 24 months after our last contact with you, unless they become part of a contract (in which case we keep them for as long as the law requires), or earlier if you ask us to delete them.
Google Analytics data: retained for 14 months, then deleted automatically.
Server and security logs: retained for up to 90 days.

Security measures

We use reasonable technical and organizational controls to protect information from unauthorized access, alteration, loss or misuse. No method of transmission or storage is completely risk-free, but we continually improve safeguards appropriate to our size and operating model.

Your privacy rights

Subject to local law, you may request access, correction, deletion, restriction, objection, data portability, or withdrawal of consent for relevant processing activities. Under the DPDP Act you may also nominate another person to exercise your rights in the event of your death or incapacity.

To exercise rights, email help@quantumplugtech.com with enough detail for us to verify and process your request. We respond within 30 days.

If you are not satisfied with our response, you may complain to the Data Protection Board of India. If you are in the EU, EEA or UK, you may complain to your local data protection supervisory authority.

Children's privacy

Our services and website are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law without appropriate authorization.

Policy updates

We may update this policy from time to time to reflect legal, operational or product changes. Updates are posted on this page with a revised effective date.

Grievance Officer

In line with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, you can raise any privacy concern or complaint with our Grievance Officer.

Email: help@quantumplugtech.com
Address: Grievance Officer, QuantumPlug Technologies LLP, Sinuar Gopal, Laheriasarai, Darbhanga, Bihar 847429, India
We acknowledge complaints within 24 hours and resolve them within 15 days of receipt.